During your use of relevant functions provided in My BMW, we will collect and process your personal information solely for the purposes specified as below. For more details, you can refer to BMW Personal Information Protection Policy.

  1. BMW ID (BMW account) Registration and Login Service
  1. BMW ID (BMW account) login information: used for registering user account
  2. Mobile phone number: used for creating user account and verify your identity when user apply for password retrieve
  3. Message verification code: used for identity verification when register and login
  4. Password: used for identity verification when register and login
  5. IP address: used for recording your history login situation, and display the login time and cities
  1. Guest Mode Service in My BMW App
  1. IDFV：used for viewing the specific page of the My BMW APP
  2. Android ID: used for distinguishing the individual attribute of the non-login users to access some pages
  1. BMW-Emall Service
  1. Name: used for registering preference vehicle, deposit payment and contacting you
  2. Mobile phone number: used for registering preference vehicle, deposit payment and contacting you
  3. Geolocation information: used for checking the authorized BMW dealers and charging stations
  4. Series and model information and intended series and model information: used for providing you (or through a third party) with the used car sales, used car trading or vehicle replacement services
  5. Delivery address：used for delivering the pares, life commodities and commodities for using after-sale coupon
  6. Users’ profile picture: used for giving a score and review in the online “Goods” store, and check the reviews.
  7. Users’ name: used for giving a score and review in the online “Goods” store, and check the reviews
  1. BMW China Member Alliance Service
  1. Users’ vehicle and owner identity information (include VIN, driving license/ business license, name and phone number of vehicle owner): used for vehicle owner verification
  2. Mobile phone number: used for 3rd party member acquisition track and reward
  3. Name: used for applying loyalty purchasing service
  4. VIN: used for checking the loyalty purchasing certificate, provide loyalty purchasing service
  5. Intended purchasing brand: used for loyalty purchasing service
  6. Preferred dealer: used for loyalty purchasing service
  7. Exchange intention: used for loyalty purchasing service
  8. Location information: used for displaying the neighbored dealers
  1. Request for Test Driving Service
  1. Name: used for contact you to reserve test driving
  2. Gender: used for call you correctly when contact you
  3. Mobile phone number: used for contact you to reserve test driving
  1. BMW Charging Wall-Box installation and Control Application Service
  1. Phone number: used for contacting users when installing the charging wall-box
  2. Installation address(only for Shanghai): used for installing the charging wall-box
  3. User account name and password of your charging wall-box：used for the account management of BMW charging wall box
  4. Charging records of your charging wall box; used for accessing your charging data
  1. Public Charging Service
  1. Name: used for applying for the order invoicing service
  2. BMW ID（BMW account）login information：used for the redemption of charging card of public charging service vendors
  3. Email address: used for sending order invoices
  4. Geolocation information: used for checking public charging stations/points
  5. license plate number: used for redeeming park fee when leaving park lots
  6. VIN: used for Plug and Charge service
  7. User order amount: used for Charge Joy coin tasks
  8. City of order charging station: used for Charge Joy coin tasks
  1. Dedicated Park and Charge Service
  1. Mobile phone number: used for reserving dedicated park and charge service
  2. Geolocation information: used for checking dedicated park and charge stations
  3. License plate number: used for entering and identifying the charging vehicles
  4. User order amount: used for Charge Joy coin tasks
  5. City of order charging station: used for Charge Joy coin tasks
  6. Email address: used for sending the invoices
  7. Name: used for generating the invoices
  1.  Search Feature
  1. Geolocation information: used for map service (search for certain addresses and make scenic spot footprints)
  2. Destination information: used for sending the positions to vehicle
  1.  Community Service
  1. Name: used for community real name registration service
  2. Cert. ID number: used for community real name registration service
  3. Mobile phone number: used for community registration and contacting you when sending gifts
  4. Gender: used for correctly calling you when contacting you
  5. BMW ID (BMW account) login information: used for verification and identifying you
  6. Delivery address: used for community sending gifts
  7. IP address: used for showing your IP location in community
  8. Geolocation information: used for recommending the local activities to users based on their locations
  9. Accompaniers’ name: register the event for your accompaniers
  10. Accompaniers’ phone number: register the event for your accompaniers
  1.  Checking BMW Dealer Service
  1. Geolocation information: used for checking BMW dealers
  1.  Online Reservation Service
  1. Name: used for reserving dealers for after-sale services
  2. Mobile phone number: used for reserving dealers for after-sale services
  3. VIN: used for reserving dealers for after-sale services
  4. License plate number: used for reserving dealers for after-sale services
  5. Vehicle model: used for getting the basic information of your vehicle
  6. Current mileage: used for reserving dealers for after-sale services
  7. Geolocation information: used for reserving dealers for after-sale services
  1. Pickup & Delivery Service
  1. Name: used for reserving dealers to provide pickup & delivery service
  2. Mobile phone number: used for reserving dealers to provide pickup & delivery service
  3. License plate number: used for reserving dealers to provide pickup & delivery service
  4. Pickup & delivery address: used for reserving dealers to provide pickup & delivery service
  1. Roadside Assistance
  1. Name: used for calling and contacting you
  2. Mobile phone number: used for calling and contacting you when providing assistance service
  3. Car location: used for getting your location when providing assistance service
  4. Mobile phone location: used for getting your location when providing assistance service
  5. VIN: used for identifying your vehicle
  1.   Service Tracking
  1. Mobile phone number: used for providing roadside assistance service provided by third parties
  1.     Add Interest Points into Favorite
  1. BMW ID (BMW account) login information：used for identifying you
  2. Places in Favorite: used for providing Favorite adding of interest points service
  1.     Remind Me
  1. Remind contents created by users: used for create reminds
  2. ID of the remind contents: used for create reminds
  1.   Digital Key
  1. VIN: enable you to install your key on your smartphone through My BMW App
  2. BMW ID（BMW account）login information: used for identifying users
  1.     Remote Diagnosis
  1. VIN: used for identifying your vehicle
  2. BMW ID（BMW account）login information: used for identifying users
  1.  Editing License Plate Number
  1. BMW ID（BMW account）login information: used for identifying users
  2. VIN: used for identifying your vehicle
  3. License plate number: used for adding, changing or removing the car plate number in your garage of the vehicle section
  1.     My Vehicle Maintenance
  1. VIN: used for checking vehicle maintenance reminders, vehicle maintenance items, BMW service discounts, and book online services directly
  1.     Apple Watch
  1. VIN: used for checking the vehicle status and remaining mileage in Apple Watch module of My BMW App
  2. Vehicle static data (include vehicle picture, supported remote control functions, CCM, remote update, recall): used for user checking more vehicle information in App Watch, including Climatization, vehicle lock&unlock, flash and honk functions and the function status remotely checking
  3. Vehicle dynamic (include remaining mileage, left fuel/power, charge status, vehicle window/door status): used for user checking more vehicle information in App Watch, including vehicle status and remaining mileage
  1.   IOS / Android Widget
  1.   VIN: used for verify if the vehicle is in the garage
  2.   BMW ID (BMW account) login information: used as the parameter transferred for interfaces
  3. Vehicle static data (include vehicle colour, picture, remote control function, vehicle type, model number, version, remote update, recall, model/type): used for users checking vehicle status through the widgets in phone screen
  4. Vehicle dynamic (include remaining mileage, charge status, vehicle window/door status, lock status,  service information, control information): used for users checking vehicle status through the widgets in phone screen
  5. Trip trace information (include vehicle energy cost, power cost, total trips, trip distance, total driving mile, trip duration): used for realizing the function of checking vehicle status through “My

trip” widget

  1.   Car Connection
  1.   IDFV：used for connection with phone and car
  2.   IP address: used for searching neighbored vehicles, and building connection with the neighbored vehicles by mobile devices
  3.   Android ID：used for searching neighbored vehicles, and building connection with the neighbored vehicles by mobile devices
  1.     My BMW Account Information Supplement
  1. Profile picture: used for the profile picture presenting in App
  2. Date of birth: used for supplement the profile information
  3. Surname: used for supplement the profile information
  4. First name: used for supplement the profile information
  5. Nickname: used for supplement the profile information
  6. Gender: used for supplement the profile information
  7. Interesting tags: used for improve the personalized services
  1.   Personalized Adv. Service and Notification Push
  1. App usage records and click records: used for providing customized product experimental invitation and push more precise services and advertisings in My BMW based on your personal interests
  1. OS Push Notification and Message Center

1．   BMW ID (BMW account) login information: used for providing accurate notice push. You can check all the notices and talks in Message Center page, also can browse the messages in any time and distinguish which are new. When you pull page to refresh message list, message paging feature can realize loading more messages intelligently, and you can also load more historic messages manually

2．   Device information (include Device ID, Android ID): to push notifications and messages accurately to your account

  1.     In-App Message

1．    Device information (include Device ID, Android ID): to push pop-up message accurately to your account

2．    BMW ID (BMW account) login information: to push pop-up message accurately to your account

  1.   Remote Control Parking
  1. VIN: to realize vehicle remote control
  1.     Customer Acceptance Record to Personal Information Protection Policy

1．    Mobile phone number: to record your behavior of agreeing Personal Information Protection Policy

2．    Signing details (the name of the signed agreement, version): to record your behavior of agreeing privacy policy

3．    Signing time: to record your behavior of agreeing Personal Information Protection Policy

  1.      Add My BMW
  1. VIN: to bind your car in App
  1. Personal Information Export Application
  1. Email address: to send the exported personal information to you
  1.     Footprint and Light-city Function
  1. Geolocation information: to provide your map location for mark POIs and cities in Map module
  2. BMW ID (BMW account) login information: to generate your specific footprint and mark in record
  1.     Login mapping merge (LMM)
  1. Users’ profile picture: to present the inviter’s profile picture of the sharing account for mapping merger account recognition
  2. Users’ name: to present the inviter’s name of the sharing account for mapping merger account recognition
  3. VIN: to present the inviter’s VIN of the sharing account for mapping merger account recognition
  4. Mobile phone number: to present the inviter’s phone number of the sharing account for mapping merger account recognition
  1. Automatic doors and car level control function
  1. VIN: to make the remote control orders in short distance about 6 meter or less from your vehicle when paired with digital key, to control the doors and car level(only for some vehicle type)
  1.     Remote software upgrade
  1. VIN: to make remote software upgrade when connected with App
  1.     “My trip” related functions
  1. BMW ID (BMW account) login information: to provide the trip information with your account identity
  2. VIN: to identify your vehicle
  3. vehicle driving data (include average speed, gasoline/power cost, driving duration, distance, carbon dioxide emission, eco pro mode rate, Coasting rate): to make trip statistics, display trend indicators, compare your energy or power cost data, and provide driving tips and monthly report
  4. Trip trace information (include trip start and destination GPS location, start and end time, trip duration, trip distance, total driving mile, total mileage): to make trip statistics, display trend indicators, compare your energy or power cost data, and provide driving tips and monthly report
  5. Vehicle picture: to show the vehicle picture in App
  6. Account name: to show the account name in App
  1.     Reachable POI
  1. Geolocation information: to calculate if the driving distance is in range or not based on vehicle’s current location
  2. BMW ID (BMW account) login information: to identify your account and provide related reachable POI information
  3. VIN: to provide related reachable POI information of your vehicle
  1.     The stable operation and security of applications

In order to ensure the realization of APP-related functions, the stable operation and security of applications, ensure the security of services provided by us and our affiliates and partners, protect the personal and property safety of you or other users or the public from infringement, better prevent phishing websites, fraud, network vulnerabilities, computer viruses, network attacks, network intrusion risks, and more accurately identify violations of laws and regulations or BMW-related agreements and rules, we need to collect your device information(include IDFA, IDFV, OAID, IMEI, IMSI, Android ID, MAC address, hardware serial number, ICCID、SSID、BSSID, sensor information(linear acceleration sensor, rotation vector sensor, game vector rotation sensor, magnetic field sensor, acceleration sensor, gyro sensor), IP address, advice type, device manufacturer, storage memory, operation system type and version, software installation list and SD card list), internet information(wifi info.), application information, geographic location and operation information, so that make synthetic judgment for your account and deal’s risks, make identity verification, detect and prevent security incidents, and take necessary recording, auditing, analysis and disposal measures in accordance with the law.

  1. BMW branded HPC service
  1. License plate number: used for recognizing the vehicle, and enjoy exclusive rights such as reservation, automatic locking, plug-and-charge, etc.
  1.     Remote 3D View
  1. BMW ID (BMW account) login information: to present the surrounding view of your car based on your vehicle information
  2. VIN: to identify your account
  1.     iOS Lock Screen Widget
  1. VIN: to present the surrounding view of the parked car based on your vehicle information
  2. BMW ID (BMW account) login information: to identify your account
  3. Vehicle charging status: to provide users the shortcut way of information checking
  4. Vehicle remaining range: to provide users the shortcut way of information checking
  1.   First Time Use (Scan QR and Login)
  1. VIN: to match your vehicle information and login
  2. BMW ID (BMW account) login information: to identify your account
  1.    Real-name Registration Service

The following information will be collected and used for the purpose of real-name registration of Connected Driving service

(1) Customer in the name of an adult:

Phone number, type of ID card, ID card picture, name, ID card number, address, effective period of ID card, VIN, name in the vehicle ID, type of vehicle ID, picture of vehicle ID.

(2) Children customer:

Type of ID card, picture of ID card, name, number of ID card, address, effective period of ID card, phone number of guardians, the relationship evidence of guardians(include the Household registration booklet, birth certificate, only child certificate, police station certificate, adoption certificate, court judgment and effective certificate or other documents that can prove the guardianship relationship are sufficient.), VIN, name in the vehicle ID, type of vehicle ID.

(3) Customer in the name of a company:

Phone number, type of ID card, ID card picture, name of the responsible person, ID card number, address, effective period of ID card, type of the company’s license, picture of the company’s license, number of the company’s license, company name, company registration address, VIN, name in the vehicle ID, type of vehicle ID, picture of vehicle ID.

In addition, BMW ID (BMW account) login information will be collected and used.

  1.     Connected Driving Service
  1. VIN: to match your vehicle information and active your Connected driving service through App
  2. BMW ID (BMW account) login information: to identify your account and active your Connected driving service through App
  3. Name of the emergency contact person: when there is emergency, the customer calling center will contact you and your emergency contact person for dealing with your requests
  4. Phone number of the emergency contact person: when there is emergency, the customer calling center will contact you and your emergency contact person for dealing with your requests
  5. Relationship with the emergency contact person: when there is emergency, the customer calling center will contact you and your emergency contact person for dealing with your requests
  1.    Wish List
  1. User account name: to show your account name on the wish list post shared to other platforms
  1. Intelligent Assistant
  1. VIN: to match your vehicle information and active your Connected driving service through App
  2. BMW ID (BMW account) login information: to identify your account and provide services according to the shortcut you set up
  1.     Contact Preference Setting
  1. BMW ID (BMW account) login information: to identify your account and provide services according to the contact settings you set up
  1.    Changing the Account Binding Phone Number
  1. BMW ID (BMW account) login information: to identify your account
  2. ID number: to verify your identity
  3. Name: to verify your identity and to complete your account information
  4. Phone number: to verify your identity and change the phone number bound to your account.
  5. Message verification code: to verify your identity and bind the account